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Since 1996 the Statistical Office conducts reputation surveys and user surveys. The survey is conducted at least once a year, the existing as well as potential consumers are interviewed. The aims of user surveys are: to find out the reputation of the Statistical Office among consumers, to find out the need for statistical information, to study the consumers’ preferences in using various statistical products, to get the necessary information for production development. The results of the surveys are applied for better serving the consumers, as well as in improvement of products. Surveys 2021

The main task of Statistics Estonia is to provide information on the economic, demographic, social and environmental situation and trends in Estonia. In the production of statistics, we focus on quality: we systematically and regularly determine the strengths and weaknesses of statistical actions in order to consistently enhance and improve the quality of our processes and services and the statistics we publish. The Quality Policy supports the Strategy of Statistics Estonia and includes the principles the following of which guarantees that the statistics comply with the quality requirements of