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Number of e-commerce users increased again, enterprises start to use artificial intelligence

According to Statistics Estonia, in 2021, the biggest increase compared to the previous year occurred in people’s use of the internet for participating in online courses. The popularity of e-commerce also grew, with 62% of the population aged 16–74 having made online purchases. Among enterprises, the use of enterprise resource planning and customer relationship management software continues to increase. Enterprises are also trying out AI technologies.
Read more 17. September 2021

On 23 February, the phone line of Statistics Estonia’s customer support is open until 12:00 pm. Happy anniversary of the Republic of Estonia!